Pet creation
If your pet photo, cutout, or laser eyes do not look right, send us a description of the issue and whether it happened during photo selection, generation, or gameplay.
Get help
Need help with your pet defender, account, purchase, or laser-related emergency? We are here to help.
For support, please email us and include as much detail as possible. If the issue is related to a purchase, subscription, cloud pet, or generated pet image, include your device type, app version, and a short description of what happened.
Email supportPurchases
For petcoins or subscriptions, payments are handled by Apple App Store or Google Play. Send us the product name and date of purchase if something did not unlock correctly.
Account and cloud pets
If you cannot access saved pets or progress, tell us which login method you used and what device you are using now.
Gameplay issues
If the game crashes, freezes, or behaves strangely during UFO waves or boss fights, include your device model and a short description of the moment it happened.
Family accounts
For Defender Club Family, child account access, family membership management, parental controls, or subscription questions, tell us which parent account is connected and what you need help with.
Contact: hello@integraldot.com
Home: https://mypetdefender.com
Home: https://mypetdefender.com
Legal
My Pet Defender is published by Integral Dot sp. z o.o.
Contact: hello@integraldot.com
Return to My Pet Defender · Privacy Policy · Terms of Use · Get Help